Category: Defining the Challenge

Key Elements of a Strong Problem Statement

There are many brilliant people all around with truly innovative and disruptive solutions to the world’s most challenging problems. However, if these innovators can’t articulate a compelling business case as to why the problem matters and their solution makes a difference – the solution will never be seen. So what constitutes a strong problem statement

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Organizing Factors as In Scope or Out of Scope

An important strategy to consider when undertaking a new project is to clearly identify and communicate the definition of your project. This usually starts by writing a problem statement, why it matters, and the goal or intended outcome. A key issue to consider as your project progresses is “Scope Creep”. Scope Creep is when outside

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Developing Team Roles & Responsibilities

Beyond defining “Why” you’re working on this challenge and “What” you’re going to do about it, now its time to define the “Who”. Building a diverse team and clearly defining the roles and responsibilities of this team is paramount to your program’s success. Whether you’re launching a new business, kicking off a Six-Sigma project, or

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SIPOC / COPIS Process Mapping

SIPOC is an acronym representing Supplier, Input, Process, Output, Customer and is an effective means of generating a high level process map for the purpose of documenting a process. Also commonly written as COPIS, which puts the customer first and enforces a deeper focus on the customer’s needs over the organization’s process. When to Use

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How Might We…

This magical phrase has completely changed the way I look at a problem! The single greatest mind shift in all of the methods, tools, and processes I’ve learned about resides in these three words, “How Might We…”. The words aren’t “How Can We…” or “How Should we…”, these words are specifically selected to inspire creativity

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High Level Process Mapping

What is it? High level process mapping is a tool used to identify, at a “high” level, the most significant steps of a process. Practically everything we do is some kind of process whether it is cleaning up the dishes or parts of our job. A process is a series of activities of inputs and

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